Privacy Policy

MTC Ringwood’s Privacy Policy

Last updated: 3 November 2023

Our commitment

At Martial Arts Training Company (MTC Ringwood), we recognise the importance of your privacy and understand your concerns about data security. We are committed to protecting any personal information about you that we hold, as required by the Privacy Act 1988 (Cth) and relevant Victorian State Government legislation. This Privacy Policy describes how we collect and manage your personal information and safeguard your privacy.

Consent to collect and store personal information

By using our website, applying for a free martial arts trial, or becoming an MTC Ringwood member, you consent to your information being collected, held, used and disclosed as set out in this Privacy Policy.

Collection of personal information

Collecting personal information, including financial and sensitive (medical) data, is critical to running a martial arts club.

MTC Ringwood collects personal information about members and prospective members in several ways, such as through paper or web forms (WordPress and JotForm), email, and in-person at reception or during class. The information allows us to:

Contact you when needed about:
- News and upcoming events, such as gradings, special programs, and seminars
- Changes to our timetable and schedules within the term
- Emergencies or other critical incidents
Build individualised plans for your martial arts training
Conduct our business and operations, including taking payments for fees and purchases
Improve our services

Accessing and updating personal information

The accuracy of the personal information MTC Ringwood collects and stores is essential to delivering the best services. You have the right to review and request updates to your personal information. To do so, please contact us; we will attempt to make the corrections as soon as possible.

Disclosure of personal information

The personal information we collect is confidential and is never disclosed to third parties without your consent unless this is required or allowed by Australian and Victorian law. We never sell or trade personal data to any third party.

However, we may share personal information with business partners and third-party services as part of our operations. For example, we provide limited personal data (email, name) to MailerLite, which allows us to send newsletters, online surveys or notifications to our members.

Security of personal information

MTC Ringwood takes reasonable steps to protect your data from misuse, loss, unauthorised access, modification or disclosure.

Google Analytics

MTC Ringwood uses Google Analytics, a service that provides data about your use of our websites (martialarts.com.au) for statistical purposes. Your browser sends this information to Google’s servers located in the United States, where it is aggregated and anonymised. The statistical data we receive in return includes no personal details.

Cookies and trackers

Cookies are small text files placed on your device by websites to store information such as user credentials, session data, and preferences. Cookies may be saved by us (first-party), or by services we use (including Google Analytics and JotForm). You can review the cookies stored on your device and manage cookie storage in your browser’s settings.

Trackers are small computer programs (typically JavaScript) that monitor and record your online activity. Our website’s integration with Google Analytics, Google Tag Manager, and Facebook means that these third-party services might track your activity on our website.

Policy updates

We reserve the right to modify this Privacy Policy without notice, with changes posted on our website.

Contact us

Please contact us if you have any enquiries, concerns or complaints about this Privacy Policy, our handling of your personal information, or our privacy practices. We will respond to your queries as soon as possible.

MTC’s Codes and Policies

MTC Ringwood’s Privacy Policy

Our commitment

Consent to collect and store personal information

Collection of personal information

Accessing and updating personal information

Disclosure of personal information

Security of personal information

Google Analytics

Cookies and trackers

Policy updates

Contact us

MTC’s Codes and Policies

MTC Photo Policy

MTC Code of Ethics

MTC Code of Conduct

MTC Code of Respect

MTC Child Safe Policy

Code of Conduct (Athletes) 2018

Code of Conduct (Parents) 2018

Occupational Health and Safety Policy & Manual (MMA)

MTC Standard Operating Procedure & Risk Management Policy (MMA)

Boxing Trainers – Duty of Care

Boxing Trainers – Duties and Conditions